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Participant
June 14, 2014
Question

Membership canceling...

  • June 14, 2014
  • 1 reply
  • 149 views

How can i cancel my annual membership? There is no way to do that!!!! I cannot believe that you are making it almost impossible to cancel. That´s no good service at all.

If i try to cancel i always get a info that i have to contact the support. If i push that support-link, i get to another links where it seems i can cancel my membership, but if i try so, it always tells me "call the support". What is that.

You need to make it much easier to get out of this plan without jumping from 4 different sites to the point where it started. There is no button or link where i can realy cancel my subscription. I always run dead. I´m here on Adobe sites for almost 20 Minutes and i cannot cancel my membership...

So. Now i try it here and i don´t want a link, where i again jump to another "call the support" page!!!!! I WANT OUT OF THIS PLAN!!!!! IMMEDIATLY!!!! HOW CAN I DO THAT without any hassel.

Peter

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    1 reply

    Rave
    Participating Frequently
    June 14, 2014

    Hi tonedept,

    Please check the KB Doc : http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

    You can even reach our chat support at http://adobe.ly/yxj0t6

    Regards,

    Rave