Skip to main content
Participant
June 20, 2019
Answered

Membership Cancellation Charge???!!!!

  • June 20, 2019
  • 3 replies
  • 507 views

I signed up to Lightroom CC in March 2019 with Adobe telling me that I can cancel at any time....

Well, I finished the project I was working on and after two months of not using Lightroom, decided to cancel..

TO MY SURPRISE, if I cancel I will be charged EUR 49 for 1/2 of the yearly balance if I had stayed as a member...what the hell?

What can I do to not have to pay for something I am not using without being charged a cancellation fee?!!

This topic has been closed for replies.
Correct answer John Waller

luckykey  wrote

I signed up to Lightroom CC in March 2019 with Adobe telling me that I can cancel at any time....

Check which plan you signed up for exactly.

Creative Cloud pricing and membership plans | Adobe Creative Cloud

There are no "month-by-month, cancel anytime" plans for Lightroom. Only 12 month contracts which auto-renew unless you cancel.

All have an early termination fee if you cancel before your 12 month contract has  ended.

3 replies

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
June 21, 2019

luckykey  wrote

I signed up to Lightroom CC in March 2019 with Adobe telling me that I can cancel at any time....

Check which plan you signed up for exactly.

Creative Cloud pricing and membership plans | Adobe Creative Cloud

There are no "month-by-month, cancel anytime" plans for Lightroom. Only 12 month contracts which auto-renew unless you cancel.

All have an early termination fee if you cancel before your 12 month contract has  ended.

John T Smith
Community Expert
Community Expert
June 21, 2019

SOME programs are available Monthly https://forums.adobe.com/message/10817508 - links and pictures

-the special Photography Plan is ONLY available on an annual plan, with monthly or 1 annual payment

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

-LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4

Legend
June 21, 2019

You can take out the month by month plan instead of the annual plan (next time).