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d3nny
Participant
June 24, 2018
Answered

Membership expired

  • June 24, 2018
  • 1 reply
  • 560 views

Hello, today I got invited to Adobe Creative Cloud by my friend. I accepted and installed Adobe CC. After I tried downloading and using Photoshop I got "Membership expired" error. I click "try again" it says "Your subscription to Crative Cloud is now active. Click continue to use product." . After I click "Continue" I get on same "Membership expired" error, its all going in circle. I tried reinstalling ACC and Photoshop, nothing is helping.

Screenshots:

http://prntscr.com/jyp31j

[removed by mod, contained private info]]

http://prntscr.com/jyp34t

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Correct answer kglad

there's nothing easy (eg, you can reformat your hd, reinstall your os and then start a trial) that you can do to correct that on the problematic computer.  you can start a trial on another computer.

here's more info (that may or may not be helpful), https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 24, 2018

there's nothing easy (eg, you can reformat your hd, reinstall your os and then start a trial) that you can do to correct that on the problematic computer.  you can start a trial on another computer.

here's more info (that may or may not be helpful), https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

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