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Participant
February 24, 2019
Question

Merge two creative cloud plans to one

  • February 24, 2019
  • 1 reply
  • 2254 views

Hello

I currently have Premiere pro single app plan + photography plan.

Since I want to add after effects it would be convenient to get rid of the two plans and create a new one (all apps).

Is this the right way to do it? Profile page does not offer any type of explanation.

I started to cancel one of the plans and got to a point where i was notified that when i cancel early (i have yearly subscription plan) i have to pay fine???

help is much appreciated, thanks.

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
February 24, 2019

You need to upgrade one and cancel the other. However, you will need to pay the early cancelation fee, if you cancel on your own, if you have annual plans, so best is to Contact Customer Care so that an Adobe agent can handle that for you.

Update this thread if you have trouble getting the correct plan.

ABAMBO | Hard- and Software Engineer | Photographer