Merging Multiple Adobe Accounts

Forum|Forum|4 years ago
March 18, 2021
2 replies
205 views

I have ended up with a screwy situation where I have multiple Adobe Accounts. Had no intent and it occurred due to an interaction with Google Accounts. The big problem is the account Adobe brings up has no apps. One of the other accounts has Dreamweaver subscription under Creative Cloud. It is almost impossible to get to the Dreamweaver App which is the only usage I make.

So how do I merge all the accounts into one. I know which one I would prefer but any one would do. Just need Dreamweaver accesas.

Activation

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Lori D

Participant

Jim, I had a similar situation with two accounts when I tried updating my email many years back. I finally reached Adobe Support directly and they took care of ridding the one account and merging active subscriptions to the relevant email. Support needs to do it for you as I'm not aware of a remote access to this feature.

John T Smith

Community Expert

Manage your cloud plan https://helpx.adobe.com/manage-account.html (including changing)

OR

This is a public forum, you need the link to Adobe support, not other users
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https://helpx.adobe.com/contact.html?rghtup=autoOpen
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