Message from Apple that can't check download for malicious software

Forum|Forum|4 years ago
July 23, 2021
2 replies
532 views

I just purchased a new Macbook Pro and purchased photoshop lightroom monthly subscription and when I try to download the apps I get this message from Apple:

“Photoshop Installer” can’t be opened because Apple cannot check it for malicious software.

What do I do?

이

이98A6

Known Participant

In the case of apps that have not been verified, security must be turned off, but there is also a way to turn off the gatekeeper altogether when it is cumbersome to release security every time.

I solved it like this!

// gatekeeper off
sudo spctl --master-disable

// gatekeeper on
sudo spctl --master-enable

Kanikas

Community Manager

Hi 이98A6,

Thank you for sharing the steps. Hope this is helpful for our usrs.

Best
^KS

Nancy OShea

Community Expert

Did you buy a LR plan directly from Adobe?

Does your computer meet the system requirements to run Creative Cloud + OS + LR?

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Assuming yes to all of the above, first download & install Creative Cloud Desktop App. NOTE: You need a computer user profile with administrative level permissions to install software. See link below for details.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Nancy O'Shea— Product User & Community Expert