Message of ''Trial expired '' even though I have a Photoshop subscription...

Question

Hi! I hope you can help me, I've dowloaded eight days ago the new update for Photoshop ( I've been using it for 6 month now, with my monthly subsciption)

and yesterday Photoshop wouldn't open and it's showing me a ''trial expired'' message. I have tried everything, reinstalling Photoshop, reinstalling the older version, I've

also did everything in this article :Stop Adobe Creative Cloud from opening in trial mode after purchase Nothing seem to work.

Bani Verma · Answer

Hi Fatimam46871442,Sorry that you are having trouble using your Adobe Photoshop CC as it gives an error that your trial period has expired, however you have a purchased subscription for the app.As you have already tried the troubleshooting given here: Stop Adobe Creative Cloud from opening in trial mode after purchase , now I would recommend you to refer to the steps shared in the following helps document: Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

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