Microsoft Visual C++2022 redistributable (Arm64)

Question

Hello!

I recently attempted to repair the microsoft visual C++ redistributable on my brand new microsoft surface pro 2-in-1 ... because I was all of a sudden unable to get into my adobe creative cloud.

I do have my old microsoft surface that isn't Windows 11 compatible... I have my adobe apps on there (thankfully) as the main one I use isn't available for my new laptop yet (yikes!)...

Anyways-- when i attempted to repair this microsoft visual C++, I got a pop up saying..."one or more issue caused setup to fail. Please fix issues" with a link to the log file. It also notes 'the parameter is incorrect with code 0x80070057'.

I could google it, but... this seems to be where I'm directed. Makes sense! I'm not familiar with using forums though...

Thanks for any help!

C

John T Smith · Accepted Answer

That is not an Adobe error, you need to ask Microsoft for help

Nancy OShea · Answer

I suspect this may be an equipment issue and not a Windows11 issue.

Some Adobe products are not yet compatible with Copilot+PCs. See below for details:

https://helpx.adobe.com/download-install/apps/system-requirements/apps-compatibility-copilot.html

Did you consult the System Requirements before installing on your new device?

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

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