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Inspiring
April 17, 2019
Question

Migrate content from one account to another

  • April 17, 2019
  • 2 replies
  • 18156 views

I have an account that belongs to my employee, but it's used by me. They are closing down and will not be renewing the CC plan. Now that I'm changing work places I need to migrate all the content I have on that plan to a new plan that my new employee have. The content is mostly generic and I will utilize it in future work as well. All the shared files in my CC workplace. All the library files, the shared prototype files, the design specs, the Adobe fonts that I have cherry picked and activated etc. So how do I do that?

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2 replies

Participant
November 22, 2021

@perrybrusSeems like no one is really answering your question. I may be late, but this may work: https://helpx.adobe.com/enterprise/using/move-assets-across-profiles.html

Nancy OShea
Community Expert
Community Expert
April 18, 2019

I think you mean you're using your employer's CC plan and you're changing jobs.  Is that correct?

I think you need to contact Customer Care and ask  if you can transfer your employer's plan to a personal plan for yourself.

Contact Customer Care

Nancy O'Shea— Product User & Community Expert
perrybrusAuthor
Inspiring
April 18, 2019

I think Adobe needs to offer flexibility for all people that have the need to migrate content from one plan to another, cause it doesn't seem like it's well adjusted for freelancers and modern day environments. There's heaps of situations where transferring content from one plan to another is necessary. Not just my case where I need to migrate content from one plan administrated by a former employer to another. I know fellow designers that collaborates on many projects and need to transfer assets between accounts. As it is right now the "cloud" is very static and not suited for flexible and spontaneous workflows. If I want some transparency in my way of work now I really don't see Adobe CC as a solution but a hinder. I'm forced to think local and tactile. As in portable hard drives and avoid cloud services such as Adobe CC, cause I'm stuck already and I don't think I'm willing to risk the next operation cause I already see situations coming where I need to use someone else CC plan as collaborator, but if my work is going to be trapped so to speak I must consider different solutions. Like prototyping with InVision and sharing my specs and prototypes on Zeplin for instance, then I could back up that code and still be able to continuous working on the same material in later projects. Adobe CC lacks a type of "cross-account flow" or seamless thinking. It seems too locked and static for our type of workflow. Can't see myself going forward with Adobe if I can't export my work and utilize it independently cross accounts.

Abambo
Community Expert
Community Expert
April 18, 2019

Well, the problem is: who pays for the account is the owner of the data...

As an employer I would not be happy for an employee walking away with my data.

ABAMBO | Hard- and Software Engineer | Photographer