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Participant
July 12, 2016
Answered

migrating from old to new lap top

  • July 12, 2016
  • 1 reply
  • 215 views

I have a licensed copy of Acrobat Pro X1. How do I get a new serial number to use on my new lap top

TY

This topic has been closed for replies.
Correct answer John T Smith

You do not get a new serial number... you deactivate on the old computer to be able to install and activate on the new computer

-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

You install programs exactly the same way you did the 1st time... put your disc in the drive and enter your serial number when asked

.

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-you will need to enter your original serial number during install for non-Cloud programs

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459

-or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 12, 2016

You do not get a new serial number... you deactivate on the old computer to be able to install and activate on the new computer

-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

You install programs exactly the same way you did the 1st time... put your disc in the drive and enter your serial number when asked

.

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-you will need to enter your original serial number during install for non-Cloud programs

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459

-or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

Participant
July 13, 2016

 Thanks John