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Participant
October 27, 2021
Question

Mise à jour impossible sur Mac OS Mojave

  • October 27, 2021
  • 2 replies
  • 248 views

Impossible pour moi de mettre à jour la suite Adobe. J'ai le message « Non compatible ».  

ET quand je veux mettre à jour mon système vers MacOS Catalina, j'ai un message qui me dit «Ce volume n'est pas au format APSF ». Comment faire ?

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2 replies

Govardhan.V
Participating Frequently
October 27, 2021

Mac OS Cataling requires APFS file system. 

Boot into Mac Recovery  and then Change File system or try to convert the Macintosh HD file system to APFS format and then try to install Catalina OS.

 

For further assistance , you may contact Apple Support. 

 

Reference : 

https://support.apple.com/en-in/guide/disk-utility/dsku19ed921c/mac

David__B
Adobe Employee
Adobe Employee
October 27, 2021

Hi Caroline,

 

It sounds like you'll need to reformat your mac hard drive to a compatible format. Please see this article for more info
https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html

 

Hope that helps,

- Dave