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Sébastien5F9A
Participant
August 25, 2021
Question

Mise à jour très lente

  • August 25, 2021
  • 1 reply
  • 548 views

Bonjour j'essaie depuis plusieurs jours de mettre à jours ma suite adobe. J'ai été obligé de l'abandonner plusieurs fois au vue de la lenteur de téléchargement. Cela ne vient pas de ma connexion.

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 25, 2021

there's nothing you can do to speed up adobe's servers. so, if the problem is not on your end, there's nothing you can do.

 

if the problem's on your end, you can try an ethernet connection (as opposed to wifi) and if you're using wifi, you can also try a different wifi connection.

S
Sébastien5F9AAuthor
Participant
September 2, 2021

Bonjour,

Vu le tarif pratiqué je trouve déplorable qu'il faille bloquer notre production à cause de la qualité de vos serveurs.

Cordialement.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
September 2, 2021

Sebastien, what type of Creative Cloud membership are you using? There is no membership assigned to the e-mail address you used to post to this public discussion forum.

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