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johnb32870185
Participant
Dec 8, 2015 10:43 PM UTC
Answered

missing file MSVCP110.dll?

I have twice downloaded Elements 14 and told that it was successfully downloaded but when I click to open the editor I receive the following message:

The procedure entry point_crtCreateSymbolicLinkW could not be located in the dynamic link library

C:\WINDOWS\SYSTEM32\MSVCP110.dll

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      John T Smith
      John T SmithCorrect answer
      Community Expert
      Dec 8, 2015 10:55 PM UTC

      Missing DLL https://helpx.adobe.com/creative-cloud/kb/missing-msvcp110dll.html

      or the full Win10 runtime https://www.microsoft.com/en-au/download/confirmation.aspx?id=30679

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      5 replies

      John T Smith
      Community Expert
      John T SmithCommunity ExpertCorrect answer
      Community Expert
      Dec 8, 2015 10:55 PM UTC

      Missing DLL https://helpx.adobe.com/creative-cloud/kb/missing-msvcp110dll.html

      or the full Win10 runtime https://www.microsoft.com/en-au/download/confirmation.aspx?id=30679

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        johnb32870185Author
        Participant
        Dec 8, 2015 11:56 PM UTC

        Many thanks. This worked.

        Sent from my iPhone

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