Inspiring

Question

Missing the Adobe PCD folder

Forum|Forum|12 years ago
June 28, 2013
4 replies
35515 views

I am getting configuration error 16, and the solution is to change permissions on the Adobe PCD folder... however, I don't have that folder.

And before you ask, I also missing the SLStore folder...

Creative Cloud

K

komu_0864

Participant

how will i get adobe pcd

kglad

Community Expert

@komu_0864

Adobe PCD folder and SLStore folders,

Adobe PCD is located at

C:\Users\userprofile\AppData\Roaming\Adobe\

C:\Program Files (x86)\Common Files\Adobe

SLStore is located at

C:\ProgramData\Adobe

These are hidden files. Use Cortana and type folder options and make hidden and operating system files visible

C

charbar85

Participant

I just got mine and ran into this problem, I am using Windows 10 and the fix was going into folder "Programs" right click on the app, Compatibility (tab), and click "Run this program as administrator."

This fixed LR classic and LR cc for me.

Hope that works for you.

Colorful_dare15D5

Participant

This is the only thing that worked for me. Thank you.

R

R0bBot

Participant

I know this is old but miught aswell just incase someone else needs the help, I was having the same issue, turns out, i just have to go to the folder inside my program files, and rigth click and run the application as administrator, and that seemed to have resolved the issue for me.

Jeffrey_A_Wright

Community Manager

Andy which operating system are you using? It sounds like you may have hidden files turned on which could be preventing you from locating the proper directory.

A

andy-manAuthor

Inspiring

Jeff:

Sorry, I should have known to include that information. I'm on Mac Mountain Lion... and if this is any help, I do beta test most of the Adobe apps.

I did a terminal procedure

defaults write com.apple.finder AppleShowAllFiles -bool true

killall Finder

And then checked the proper folder in the library: Library>Application Support>Adobe, and still do not see either of the folders.

Jeffrey_A_Wright

Community Manager

Thanks Andy it appears that you have identified the correct directory. If you are unable to locate the Adobe PCD and SLStore folder then I would recommend working with our support team directly. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

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