Skip to main content
Participant
February 9, 2025
Question

miswrote email, password forgotten

  • February 9, 2025
  • 1 reply
  • 164 views

how to rewrite email, when password is forgotten

1 reply

kglad
Community Expert
Community Expert
February 9, 2025

reset your password, first.

Participant
February 11, 2025

not possible, because the system requires confirmation of the email ... the confirmation email was sent to the protonamil. which is wrong. I miswrote mail (amil, instead of mail). 

Jeffrey_A_Wright
Community Manager
Community Manager
February 11, 2025

Thanks for posting your questions about passwords to this public discussion forum, Tjaša. Please see https://adobe.ly/3WYfiZn for information on how to update the e-mail address associated with your account.

 

If you have also forgotten your password, you can use the steps listed at https://adobe.ly/42NAHIF to request a password reset. This will only work if you have access to the primary or secondary e-mail addresses that can be set up under the account. If you did not set up a secondary e-mail address or method of contact, Tjaša, then I recommend you try one of your commonly used passwords to access the account.

 

Please also be more careful in the future when signing up for any services that you enter the login information properly and securely store any passwords.^JW