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OpenDirectoryDude
Participating Frequently
October 21, 2013
Question

ML 10.8.5 photoshop elements 9, installer failed to initialize.

  • October 21, 2013
  • 2 replies
  • 1095 views

package for support 40-92900-072421102013

cd ~/Desktop/Adobe Photoshop Elements 9/Install.app/Contents/MacOS/

if i try to run the installer from the command line i get

> ./Install

ditto: can't get real path for source

ditto: can't get real path for source

i also tried disabling my anti-virus software, no joy ;(

installed it as root, problem solved.

    This topic has been closed for replies.

    2 replies

    Rave
    Rave
    Participating Frequently
    October 21, 2013

    Hi OpenDirectoryDude,

    If installing the software via Root user account solves the problem, then the issue might be with the Disk / User permissions.

    Please check if you have proper permissions for the following folder : ~/Library/Application Support/Adobe

    O
    OpenDirectoryDudeAuthor
    Participating Frequently
    October 22, 2013

    i tried chmod 777 /Library/Application Support/Adobe

    and mkdir ~/Library/Application Support/Adobe

    and chmod 777 ~/Library/Application Support/Adobe

    no joy nothing appears in ~/Library/Application Support/Adobe

    i then tried

    cd /Library/Application Support/Adobe

    chgrp -R 1028 .

    (my group id for all my users is 1028)

    find /Library/Application Support/Adobe -type d -exec chmod 775 {} \;

    still no joy

    still having to install as root

    O
    OpenDirectoryDudeAuthor
    Participating Frequently
    October 22, 2013

    It's also not fun that i have to do 101 stations one at time.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    October 21, 2013

    OpenDirectoryDude is this related to the other discussion you started at http://forums.adobe.com/message/5773847#5773847?  In that discussion you were trying to install Photoshop Elements 6.0 and faced difficulties.  You then stated that Photoshop Elements 11 did install successfully.  Is there a reason which you are now also trying to install Photoshop Elements 9?

    To diagnose why Photoshop Elements 9 is failing to install you will want to review the installation log files.  Please see Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html for information on how to locate and interpret your installation log files.  You are welcome to post any specific errors you locate to this discussion.

    O
    OpenDirectoryDudeAuthor
    Participating Frequently
    October 22, 2013

    yes, i did try to install Photoshop Elements 6.0, it never worked.

    no i never tried to install Photoshop Elements 11.0, sorry for the confusion.

    we are currently installing Photoshop Elements 6.0 using root.

    O
    OpenDirectoryDudeAuthor
    Participating Frequently
    October 22, 2013

    we did try to install after using

    diskutil repairpermissions /

    that did not help.

    i have l tried a variety of permissions on

    /Library/Application Support/Adobe/

    i will look at the home directory version of this directory but i don't

    understand why that would be relevant.

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