money thrown away

Forum|Forum|5 years ago
September 11, 2020
4 replies
360 views

I have spent 1900 dollars in 2014 to buy a full license and now it turns out that it does not work?
This is a scam, at least they offer a paid update, .... but after that similar expense they ask me to pay zero ??????

We are all crazy?

This topic has been closed for replies.

T

Test Screen Name

Legend

But there is something crazy. There is no paid update for Creative Suite today. Not for years. Please tell us what you were offered and what you paid.

D

diegokennyAuthor

Participant

order number
AD005481907

Adobe Creative Suite 6 Production Premium
US$1,899.00

T

Test Screen Name

Legend

Also, by the way: a subscription, which would have kept you current, would have been about $50 per month, or $600 per year. So if you did subscribe in 2014 you would have paid a bit more - about $3600. So, far from being robbed, this was actually a good deal for you, as you had it for six years for about half that price. You were lucky it ran so long, but you profited. Now you can get up to date, and you've saved about $1400.

T

Test Screen Name

Legend

Adobe's plan is that a loyal customer buys upgrades and keeps up to dates. To not buy an upgrade in 6 years doesn't seem to qualify you as "loyal".

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diegokennyAuthor

Participant

When I bought the software (1900 dollars, a lot of money) it was an option
for life, doing the updates. But when I wanted to upgrade, it didn't give
me the option, I could only enter a plan with a monthly cost. the promise
has not been kept.

T

Test Screen Name

Legend

I do not understand "... it was an option for life". What did Adobe promise and what promise did they break?

For several years people with CS6 could start up discounted subscriptions, but that was years ago. EVEN if the upgrades had continued, you can only upgrade two versions back, so we would be now onto about CS12, and you would have to re-pay full price.