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ChrisCrystalize
Inspiring
July 9, 2018
Frage

Monitor your online bank accounts very closely you use for CC Service...

  • July 9, 2018
  • 0 Antworten
  • 365 Ansichten

Be sure to monitor your online bank statements you use for your CC subscription or any other subscription based service you purchase though Adobe. I noticed yesterday I was charged $9.99 for a Photography Plan I never signed up for and when I went to chat support for a resolution they gave me the runaround in hopes to frustrate me into giving up and accepting the unwanted photography plan.

This resulted in me filing a BBB complaint against Adobe and sending a message with copies of the transcripts from chat support to their CS Rep on their Facebook page, who told me they would get the situation resolved. I have a hard time believing Adobe would condone such behavior from their chat support specialists who did everything they could to stall and stonewall my efforts to have this charge reversed. I would have expected more integrity from a company like Adobe Systems. So you have been forewarned...

Hope this helps the next person behind me facing a similar situation.

Chris

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