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A
angular_elegance01AC
Known Participant
June 1, 2013
Question

Mountain Lion AAM always wants to reinstal Acrobat

  • June 1, 2013
  • 1 reply
  • 3115 views

I have Mountain Lion.  I alreay had Acribat XI Pro before installing Creative Cloud. Now that I have installed Creative Cloud, every time I run Adobe Application Manager it wants to install Acrobat XI Pro again.  Every time, it says it was successful.  Then the next time it wants to install it again.  Any suggestions?

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1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
June 1, 2013

Stephen does Acrobat open and run successfully?  If so do other Adobe Creative applications download and install successfully?

A
angular_elegance01ACAuthor
Known Participant
June 2, 2013

Hi Jeff -

All the CC Apps seem to run fine.  I've used Acrobat and Photoshop at some length with no trouble. The AAM shows all the others with grey text that says 'Up to date'.  Acrobat has blue text that says 'Install'.  It also prompts me to register each time I install.

Before installing Creative Cloud I had Photoshop CS6 Extended, Acrobat Pro XI, and Master Suite CS5 all installed.  Now I seem to have CC and Master Suite CS5; and Photoshop CS6 and Acrobat Pro XI seem to be sub-sections of CC.

Thanks,

- Stephen

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
June 3, 2013

If you install in a newly created administrator account do you face the same difficulties with Acrobat not showing as installed in the Adobe Application Manager?

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