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June 21, 2012
Question

Moving Adobe Acrobat to a New Laptop

  • June 21, 2012
  • 1 reply
  • 568 views

I originally bought Adobe Acrobat 6 Standard many years ago. I bought an upgrade disc to Adobe Acrobat 9 Standard in Sept 2009. I am now changing to a new laptop and used the upgrade disc to install the software, however, it is also asking for the original product serial number from Version 6. I cant find that disc/box. Is there anyway to recover the original product serial number from my old PC or otherwise? I looked at my Adobe Account online and it only shows the upgrade. When I pull the program up on my old PC, it only shows the upgraded version as well.

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1 reply

venzg
Participating Frequently
June 21, 2012

hi

have you registered your Adobe Acrobat 6 Standard?

if you did, try to contact support

i'm sure they can assist you retrieve your Adobe Acrobat 6 Standard.

hope it helps.