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Sticks9Flowers
Participant
October 31, 2023
Answered

Moving Adobe master Collection CS6 to new computer

  • October 31, 2023
  • 2 replies
  • 1173 views

A few years ago a friend gifted me an Adobe CS6 master collection, and he installed it himself on my current laptop. I'm getting a new laptop, same 64 bit, same operating system.

Is there any way I can move my license to the new laptop? Would i have to install all the programs in the package individually for this?

Also, is there any way I can recover the product key? Or see it within the program? I can't currently find my friend to ask them for the product key. Is it by chance the same as the serial number I get in System info (within the open program screen, under Help)?

One final question, if I manage to get the license on the new laptop, do I need to deactivate it on the old one? I've found some posts that said a license can be activated on two computers at a time.

Any info appreciated. Thank you for your time.

    This topic has been closed for replies.
    Correct answer John T Smith

    1 - you may not move the programs, you MUST do a fresh install

     

    2 - without an official transfer you are not allowed to use the programs

    Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
    -you may NOT sell or transfer an Education serial number
    -you also may NOT sell/transfer if you used a program as the basis to buy an upgrade at a reduced price

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 31, 2023

    what's your os?

    S
    Sticks9FlowersAuthor
    Participant
    November 3, 2023

    Windows 10

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      November 3, 2023

      you can use belarc to recover the serial number, http://www.belarc.com/free_download.html

       

      then start the install (you may need to use compatibility mode) on your new computer, and enter the serial number when prompted. at that point there are a few problems that appear.  if you encounter one, copy and paste a screenshot of it.

       

      John T Smith
      Community Expert
      John T SmithCommunity ExpertCorrect answer
      Community Expert
      October 31, 2023

      1 - you may not move the programs, you MUST do a fresh install

       

      2 - without an official transfer you are not allowed to use the programs

      Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
      -you may NOT sell or transfer an Education serial number
      -you also may NOT sell/transfer if you used a program as the basis to buy an upgrade at a reduced price

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