MUSE expirey problem

Forum|Forum|12 years ago
November 20, 2013
1 reply
286 views

I had a personal Muse perscription which expired in Sept, I then loaded the CC version through my work account (full CC acount) however when I tried to open it it came up with perscription expired message. In frustration I binned it from my App folder and tried to re-load but it won't let me.

Any ideas???

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kglad

Community Expert

you may need to run the cleaner (http://www.adobe.com/support/contact/cscleanertool.html), restart your computer and then download/install via your cc app.

if you cc app lists muse as already up-to-date, fix it: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html