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FrostyDave
Participant
September 16, 2013
Answered

Muse Listed As Installed After Uninstall

  • September 16, 2013
  • 2 replies
  • 871 views

I was having the validation error with Muse. I uninstalled it with Add & Remove Programs. Creative Cloud still lists it as Installed. I'm using Windows 8. How can I reinstall Muse?

This topic has been closed for replies.

2 replies

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUt
Adobe Employee
September 16, 2013

Hi FrostyDave6913,

Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html .

Regards,

Romit Sinha

F
FrostyDaveAuthor
Participant
September 16, 2013

Nevermind. I forgot to show hidden files.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 16, 2013

http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

F
FrostyDaveAuthor
Participant
September 16, 2013

So I was able to reinstall the program. I still have the issue of it being expired. In Windows 8 I can't find the application data to delete in order to fix it.

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUt
Adobe Employee
September 16, 2013

Hi FrostyDave6913,

AppData is hidden in Windows. Please refer the kb: http://answers.microsoft.com/en-us/windows/forum/windows_7-files/how-do-i-unhide-the-appdata-directory-and-all-its/7edbc623-5d0d-4941-955c-d61efd1e9254 to unhide AppData.

Regards,

Romit Sinha

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