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Willrountree
Participant
February 21, 2013
Answered

My Adobe application manager is corrupted and I need to contact support! How???

  • February 21, 2013
  • 5 replies
  • 22746 views

Adobe application manager is corrupted and I need to contact support! How do I do that. I keep getting sent here???

    This topic has been closed for replies.
    Correct answer JairajMike

    Hi there,

         You can download the latest version of Adobe Application Manager from the below link:

    http://www.adobe.com/applicationmanagerpatch/index.html

    If you are still facing any issues, please let us know the exact error message that you are receiving and the System details like the Platform and its version.

    Regards,

    Jairaj

    5 replies

    A
    Anonymous
    April 22, 2015

    I have the same problem, i can't find the installation in my folders so i can't apply yousson's fix.

    Upon activating the downloaded flash player exe all i get is a blank (white) Adobe Download Manager.

    I am trying to install a new version of flash player on my pc so i can turn the off the inbuilt flashplayer in chrome since it's incredibly slow. A couple days ago the "pc" version of flash player was suddenly gone from the chrome plugins page.

    Any help would be appreciated.

    Y
    yousson
    Participant
    September 4, 2014

    The problem for me was that adobe application manager wasn't running with administrative privileges.

    Steps:

    1. Wen't there : C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core

    2. Right clicked PDapp.exe and checked the box for administrator privileges

      hcotto
      hcotto
      Participant
      February 1, 2015

      That worked for me. Thank you!

      P
      palo-brie
      Participant
      July 20, 2013

      I received the same msg that "Adobe Manager... is corrupt" and I used the link to dwnld Creative Cloud: http://www.adobe.com/applicationmanagerpatch/index.html. I run /installed the exe. file as an administrator. This worked perfectly. I am using windows 7.

      Very simple.

      GuyvanderKolk
      GuyvanderKolk
      Participating Frequently
      September 17, 2013

      For those of you interested, I posted some insight in this thread.

      http://forums.adobe.com/thread/1239962

      D
      Dominik Hoffmann
      Inspiring
      May 7, 2013

      I have the exact same issue. I just purchased CC today.

      Jeffrey_A_Wright
      Jeffrey_A_Wright
      Legend
      May 7, 2013

      Dominik Hoffmann are the errors in your installation log identical to what Keith posted in message #13?  Are you also attempting to install the Creative Cloud on a Windows 7 virtual machine using Parallels 8?  Did you try reinstalling the Adobe Application Manager as suggested by JairajMike in message #1?

      GuyvanderKolk
      GuyvanderKolk
      Participating Frequently
      May 7, 2013

      Even though I am not Dominik, I can say I have exactly the same errors as posted by Keith in Message #13. And yes I did try to re-install AAM. I even erased the virtual machine, started over from scratch, and made SURE that the FIRST thing I installed after running all available updates in Windows, was the AAM from the link in post #1.

      The only thing I haven't tried because I just don't have the hard drive space to spare is installing Boot camp and trying from there.

      At this point I don't think anything is going to happen untill a new version of AAM comes out.

      JairajMike
      JairajMikeCorrect answer
      Participating Frequently
      February 21, 2013

      Hi there,

           You can download the latest version of Adobe Application Manager from the below link:

      http://www.adobe.com/applicationmanagerpatch/index.html

      If you are still facing any issues, please let us know the exact error message that you are receiving and the System details like the Platform and its version.

      Regards,

      Jairaj

      L
      leejk
      Inspiring
      March 26, 2013

      I have tried this, but when starting the application manager it again says it is corrupt. Now what?

      Jeffrey_A_Wright
      Jeffrey_A_Wright
      Legend
      March 26, 2013

      Keith the information JairajMike requested is still valid.  In addition what other Adobe Creative software do you have installed?

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