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December 8, 2018
Answered

My Adobe Illustrator product key has been stolen

  • December 8, 2018
  • 2 replies
  • 381 views

Hi, as the title, my product key has been stolen. Is there any chance I can reset my key?

Thanks a lot

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Moving this discussion to the Downloading, Installing, Setting Up forum.

    Laufungflorence, which version of Illustrator are you attempting to install and use?  In what way has your product key for Illustrator been stolen?  Does someone have access to your account at http://www.adobe.com/?  Please verify if Illustrator is registered to your account by following the steps listed in Find your serial number .

    If you are receiving an error message then please post the exact text of the error message to this public forum discussion, Laufungflorence.

    2 replies

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity ManagerCorrect answer
    Community Manager
    December 10, 2018

    Moving this discussion to the Downloading, Installing, Setting Up forum.

    Laufungflorence, which version of Illustrator are you attempting to install and use?  In what way has your product key for Illustrator been stolen?  Does someone have access to your account at http://www.adobe.com/?  Please verify if Illustrator is registered to your account by following the steps listed in Find your serial number .

    If you are receiving an error message then please post the exact text of the error message to this public forum discussion, Laufungflorence.

    Monika Gause
    Community Expert
    Community Expert
    December 8, 2018

    Will be difficult on a weekend, but I have alerted staff.