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Known Participant
December 29, 2013
Question

My apps keep asking to update every day.

  • December 29, 2013
  • 2 replies
  • 2035 views

I've been doing this for about a week and it's getting old, and I know there is something wrong. Every day I wake up, go to my computer, and all of my creative cloud apps need updating. I do it, and sure thing, the next morning same thing...

I've removed the creative cloud desktop app and reinstalled, and it still happens.

Anyone?

Thanks in advance!

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2 replies

d-katzAuthor
Known Participant
January 3, 2014

PROBLEM SOLVED:

I saw that there was a CS6 update included with my CC updates. So I decided to uninstall all CS6 programs from my computer since I didn't use them anymore. Once I did this, creative cloud went back to normal. No more update reminders every time I log in. Adobe, take note!

kglad
Community Expert
Community Expert
December 29, 2013

are your programs updating?

(check the version before updating and after updating)

d-katzAuthor
Known Participant
December 29, 2013

No, it would appear the version remains: 14.1.2 x64 (at least in photoshop CC)

kglad
Community Expert
Community Expert
December 29, 2013

i think that is the latest version.  if so, the issue is your cc app.

you could try uninstalling your cc app and then reinstalling to see if that fixes the problem.

if it fails, contact adobe support http://www.adobe.com/support/chat/ivrchat.html