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October 20, 2015
Question

My company buy an Adobe Creative suit 5.5 Design Standard

  • October 20, 2015
  • 2 replies
  • 172 views

I bought an Adobe Creative Suit 5.5 Design Standard @ mac a few years ago.

And this year Jan, my mac broke down.

I bought a new one mac and install Adobe Creative Suit 5.5.

Although I installed and activated it successfully, but it show image below and didn't let me to activate on the next month, unless I reinstall the program.

What is the reason?

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    2 replies

    Sheena Kaul
    Community Manager
    Community Manager
    October 20, 2015
    Megha Rawat
    Community Manager
    Community Manager
    October 20, 2015

    If you receive the error “Activation limit reached” or “Sign-in failed” , please see this document:

    “Activation limit reached” or “Sign-in failed” error

    If you changed your computer’s hardware or operating system without deactivating or you don’t have access to the previous computer on which you installed the application, please contact Adobe Support. Be sure to have any purchase-related information ready.


    Regards

    Megha Rawat