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R
Rich_Pettus
Participant
September 24, 2014
Question

My computer says I need to activate Adobe even though it has been in use several years, how can I turn that off?

  • September 24, 2014
  • 1 reply
  • 242 views

Acrobat is giving me a message that the computer's configuration was changed, and that Acrobat needs to be reactivated.

Nothing was changed.

This is Acrobat 7 Pro, and when we tried to activate it we found out that it would need to be uninstalled and something else would be installed.

We use 3rd party plugins and do not want to have to set them up again.

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 24, 2014

    you can no longer activate single user acrobat 7 licenses.

    you can use an acrobat version that doesn't need activation, Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

    R
    Rich_PettusAuthor
    Participant
    September 25, 2014

    I understand that I can't activate acrobat 7 licenses anymore, but the system has been in use for years, and we don't want to lose the configuration and functionality between MS Word/Acrobat/3rd party plugins by uninstalling the Acrobat and installing a new program.

    Can we possibly roll back this Windows XP system to an earlier set point so it won't think that the configuration has been changed? 

    Will that stop Acrobat from thinking it needs to be activated again and that we just went past 30 days?

    Or is there something about Acrobat 7 Pro that causes this to happen now?

    Thank you

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 25, 2014

    you could try rolling back your system (assuming you have system backups) to a time before your acrobat 7 deactivated.

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