My computer where my Adobe software is installed stopped working

Forum|Forum|4 years ago
July 21, 2021
1 reply
274 views

I've been using Adobe software for many years. I've purchased the MAC and Windows version previously. My Apple computer stopped working several years ago, and now my Windows computer also stopped working. I've already paid for the software twice. I don't want to buy it again. How can I get the software to work on my new computer?

Thanks

Activation

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John Waller

Community Expert

Which Adobe software exactly?

Cloud or Creative Suite?

Which version?

Is your new computer Mac or Windows?

E

estherh36906362Author

Participant

Creative Suite for Windows

John T Smith

Community Expert

Exactly which version of Creative Suite?

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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