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elenamarimon
elenamarimon
Participant
April 28, 2026
Answered

My CPU is not compatible with AVX2. I need to download a previous version but it is not available through Creative Cloud

  • April 28, 2026
  • 2 replies
  • 10 views

Hi! My CPU is not compatible with AVX2, a requirement of the latest Photoshop. I need to download a previous version (v21 or v22) but it is not available through Creative Cloud. I have been told by adobe help to post the question here. Thanks in advance! 

    Correct answer Jeff_A_Wright

    Thank you for posting to this public discussion forum, Elenamarimon.


    We appreciate your long-term usage of our services. I am sorry, but the versions of our applications that did not require AVX2 compatibility are no longer available for download for individual subscribers. If you have a separate membership through an organization, Elenamarimon, contact them to request a copy of the installation files.


    For more information about downloading older Creative Cloud applications, see https://adobe.ly/4tFsj8I.


    If you are no longer able to take advantage of your Creative Cloud subscription, Elenamarimon, because you do not have a device capable of running our current offerings, then please contact us directly. We don't want you to pay for a service you can't use.


    Please update this discussion if you have any additional questions. ^JW

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 28, 2026

    AVX2 isn’t new. 

    Modern Standard: Almost all CPUs released since 2015 (including AMD Ryzen and Intel Core) feature AVX2, making it a standard requirement for most modern software and games.

     

    Nancy O'Shea— Product User & Community Expert
    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    April 28, 2026

    Thank you for posting to this public discussion forum, Elenamarimon.


    We appreciate your long-term usage of our services. I am sorry, but the versions of our applications that did not require AVX2 compatibility are no longer available for download for individual subscribers. If you have a separate membership through an organization, Elenamarimon, contact them to request a copy of the installation files.


    For more information about downloading older Creative Cloud applications, see https://adobe.ly/4tFsj8I.


    If you are no longer able to take advantage of your Creative Cloud subscription, Elenamarimon, because you do not have a device capable of running our current offerings, then please contact us directly. We don't want you to pay for a service you can't use.


    Please update this discussion if you have any additional questions. ^JW

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