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Participant
June 8, 2025
Question

My Creative Cloud doesn't show up in other release versions

  • June 8, 2025
  • 3 replies
  • 145 views

My Creative Cloud doesn't show up in other release versions, and a new one won't run on my PC because it's not compatible. I need a link or something to download the older 2022 versions.

3 replies

Nancy OShea
Community Expert
Community Expert
June 9, 2025

We don't have access to old installers, sorry. 

 

Message Adobe Customer Care on Instagram. Maybe someone there can help you.

https://www.instagram.com/adobecustomercare/

 

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:

  • Windows 11 (64-bit) versions 24H2, 23H2; Windows 10 versions 22H2, 21H2;
  • MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
June 8, 2025

others have had success messaging adobe on social media, tweet @AdobeCare

Community Expert
June 8, 2025

Adobe's policy is only the latest and one version back. The system requirements for each app differ so depending on the CC app you are trying to install you will need to meet those requirements. System requirements for each of the apps can be found here: https://helpx.adobe.com/creative-cloud/system-requirements.html