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Participant
March 20, 2016
Answered

My Creative Cloud Student and Teacher edition (one-year, prepaid)‎ is finished.

  • March 20, 2016
  • 1 reply
  • 418 views

My Creative Cloud Student and Teacher edition (one-year, prepaid)‎ is finished.

Because my credit card number was wrong and also did not paid

How can i solve to refresh of my membership?

This topic has been closed for replies.
Correct answer Ned Murphy

Contact Support -

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Also see -

Manage your membership and payments | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
March 20, 2016

Contact Support -

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Also see -

Manage your membership and payments | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html