My creative cloud update button isnt working again

Question

I have a list of apps that say they can be updated. So I click the blue update button next to Photoshop for instance and it just says "waiting..." I called Adobe about this same problem back in October. They had me go into application manager or something and force quit out of stuff on my apple computer but it was only a temporary fix because its now December and the issue persists. They acted like I was the only one with this issue, but my dad has his own separate Adobe account in a totally separate household and he has the same issues as me. he sign out button is still grayed out right now.

I wrote about this same issue in a post months ago. (Google: "Update button isn’t working on adobe creative cloud").

rachelcenter · Accepted Answer

Adobe had me quit the Creative Cloud app. I don't just mean clicking the red x button, you actually should see a prompt from adobe pop up asking if you really want to quit. I quit and came back in. At first it told me the apps werent loading fast enough and I should relaunch the program so I clicked the relaunch button that was offered in the error message. The application closed and when it opened back up, I was able to perform an update this time. I thought it was going to be a much more painful process than this.

rachelcenter · Answer

This is my post from October https://community.adobe.com/t5/download-install/update-button-isn-t-working-on-adobe-creative-cloud/m-p/11551880?page=1#M519159

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded