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Participant
September 3, 2013
Question

My Creative Cloud updates fail - looking for "DE" resources but my version is "EN"

  • September 3, 2013
  • 1 reply
  • 462 views

My Creative Cloud updates fail - it appears to be looking for "DE" resources but my version of CS6 is "EN" - I am on a Mac OS 10.8.4 and am in USA not Denmark. Here is the error message from the Adobe Extension Manager CS6 6.0.7 Log:

ERROR: DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib")(Seq 7)

When I check the path /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ I find a file named "en.lproj" not "de.lproj".

Please advise.

Thank you,

Marianne

Ps. My have Version 1.1.1.220 of Creative Cloud and in the Preferences it says App Language: English (North America).

Also, when I try to update within an app for example I just tried Dreamweaver - part of the update completed but the Adobe Extension Manager CS6 failed with this error:

Extension Manager 6.0.7 Update

Installation failed. Error Code: U44M1P7

I have version 6.0.0.412 of Extension Manager


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1 reply

iAnkitkhurana
Adobe Employee
Adobe Employee
September 3, 2013

Hi there,

Welcome to the Community!

Try and follow the steps mentioned in the below links, irrespective of the language and file name:

U44M1P7 - Updates :

http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html

U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update:

http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manage r-update.html

Thanks!

Ankit

mermareAuthor
Participant
September 3, 2013

Hi Ankit,

Thanks for the reply. Regarding:

U44M1P7 - Updates :

http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html

I don't have the bandwidth to re-download all my CC apps AND I don't want unnecessary language files. Is there another fix?

Best,

Marianne