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drew2332
Participating Frequently
June 20, 2016
Answered

My Creative Suite 3 states I have exceeded my amount of allowable activations

  • June 20, 2016
  • 1 reply
  • 1839 views

Non of this stuff is working. I too had the same problem with support I was told the there was no longer a activation server and no phone support. I have tried everything  and its not working. I have got to activate this software to finish my project. 

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    So on my sheet that we got from adobe. I have the name John Perry but he no longer works here at FEMA. Is there no contingencies for this problem?


    Drew2332 you can work with our support team directly. There is a process which you can go through to verify you work for the organization which holds the license.  It does require confidential information so you will need to contact us directly at Contact Customer Care.  If you have the order number or any other details available please have that information ready.

    1 reply

    Jeffrey_A_Wright
    Legend
    June 20, 2016

    Drew2332 what error message do you receive when attempting to activate Creative Suite 3?

    drew2332
    drew2332Author
    Participating Frequently
    June 20, 2016

    Its says I have too many license activated. I have no way to deactivate any other license.

    Jeffrey_A_Wright
    Legend
    June 20, 2016

    Branching to a new discussion.

    Drew2332 our support team should have assisted you if you have exceeded the amount of allowable activations.  Do you have a case number from your interaction that I can reference?  For further details I would recommend reviewing Learn to activate or deactivate Adobe applications..