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argentina75
argentina75
Participant
September 10, 2014
Question

My iMac crashed. The video card was replaced. Starting from zero. Photoshop is not working. Need to re install it again?

  • September 10, 2014
  • 1 reply
  • 95 views

My iMac crashed. The video card was replaced. Starting from zero. Photoshop is not working. Need to re install it again? When I try to install it appears an error message with "error: 6" and says to contact adobe technical support for help (?). Any help is really appreciate it!

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 10, 2014

    if that's exist code 6, Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5

    otherwise, uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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