Skip to main content
M
manxy2
Participant
November 11, 2013
Question

My iMac with CC crashed. How do I download CC as 2d instance to new Mini

  • November 11, 2013
  • 1 reply
  • 345 views

Hello, my setup is to use CC on Win 8 and CC on a Mac. My iMac with CC crashed abandoning me to just Win 8. I am not able to download CC to my new Mini Mac. My request to Adobe is to assign my CC on the iMac,  and enable download and installation of CC to my Mac. The arrangement provides for two occurrences of CC for my work. Thanks in advance for your time. Marj Baker  

This topic has been closed for replies.

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUt
Adobe Employee
November 12, 2013

Hi manxy2,

Please specify the error message while attempting to download.

Regards,

Romit Sinha

M
manxy2Author
Participant
November 12, 2013

Thank you so much Romit, I will try this today. We have not been able to get any answers from Adobe Customer Service nor on the on-line-help. Suspect that few people have had this happen to them so far on the CC. I use a PC and a Mac in my daily work.

Manxy2

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices