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lenoree31995867
Participant
February 6, 2016
Answered

My laptop was stolen in 2012 and my son bought me a new Apple laptop in 2013. In my desktop I've used CS2, and then upgraded to CS4 and now I'd like to put them both on my laptop and use the applications on the laptop and also on the desktop. I've go

  • February 6, 2016
  • 1 reply
  • 246 views

I'm a long time customer of Adobe, with 15 years plus.

My Apple laptop was stolen in 2012 (it was at least 10 years old at the time), and my son bought me a new Mac laptop in 2013. I've used the Creative Suite for many, many years (CS2 in 2005, and upgraded to CS4 in 2008) on both the desktop (Apple G5) and on the laptop I had. I stopped doing CS work on my laptop but would like to install it now on my newer laptop. I have some questions in this regard:

1. Can I still use the CS2 to do the initial install? I tried but the installer was not working (out of date installer).

2.  What do I need to do to make this work?

HELP!

Thank you,

LeNore

    This topic has been closed for replies.
    Correct answer kglad

    if  you have your cs4 serial number you can install that directly.  after entering your cs4 serial number you'll be prompted for your qualifying (upgrade) product.  select cs2.  you'll then be prompted for your cs2 serial number.

    try using the one you purchased.  if that fails, use the one from here, Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3

    if you need th cs4 installation file(s):

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    February 7, 2016

    if  you have your cs4 serial number you can install that directly.  after entering your cs4 serial number you'll be prompted for your qualifying (upgrade) product.  select cs2.  you'll then be prompted for your cs2 serial number.

    try using the one you purchased.  if that fails, use the one from here, Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3

    if you need th cs4 installation file(s):

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.