Skip to main content
Participant
December 3, 2011
Answered

my macbook was stolen, how do i download LR again?

  • December 3, 2011
  • 1 reply
  • 444 views

My macbook was stolen recently and I had to purchase a new one. I had downloaded LR from Adobe onto my original macbook, but now....how do I reload this program again onto my new macbook? HELP.

    This topic has been closed for replies.
    Correct answer Jeri H

    Hi Lizzie,

    If you downloaded from Adobe or registered the product in your Adobe account, you can access the product again to redownload. Sign in to your Adobe account, and click My Orders. If your product isn't listed, you'll need to contact Customer Service for assistance. For the best assistance, try our chat support at http://adobe.ly/tl8Vx7. For faster service, be sure to have a copy of your proof of purchase handy.

    1 reply

    Jeri H
    Adobe Employee
    Jeri HCorrect answer
    Adobe Employee
    December 3, 2011

    Hi Lizzie,

    If you downloaded from Adobe or registered the product in your Adobe account, you can access the product again to redownload. Sign in to your Adobe account, and click My Orders. If your product isn't listed, you'll need to contact Customer Service for assistance. For the best assistance, try our chat support at http://adobe.ly/tl8Vx7. For faster service, be sure to have a copy of your proof of purchase handy.