"My Orders" Not Showing Download

Question

I purchased CS5.5 Production Premium Suite upgrade yesterday 4-13-12. For two days, I have tried to download from the "My Orders" page in my Adobe account but have not seen any orders or downloads fromthe page.

I can see the loading activiity icon "spinning" but nothing shows up on the page. I have tried Safari, Chrome, Firefox and Opera browsers to see if the download will work on those browsers without success. I have been downloading from Adobe since 1990. No luck. This is a first for me.

I am sure I will get help Monday from Adobe, but would like to work with the new upgrade this weekend. Any assistance would be greatly appreciate.

Maldenite · Accepted Answer

Yes, I have the serial number. It is download only. I am using Mac OS X version 10.7.3. Thanks for any help.

Maldenite · Answer

Thank you Manish_1988 you have solved my problem. Excellent suggestion! I am now downloading CS5.5 and I am very excited about getting an upgrade to CS6! I was just determined to download from My Orders and didn't think about trial version. You made my day better for some projects this weekend!

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