My Payment

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My Payment Information

Creative Cloud

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Ned MurphyCorrect answer

Legend

Forum Success Guide: https://forums.adobe.com/docs/DOC-5601

Here's some quick links that concern payment information...

Adobe Store | Online order and payment FAQ

https://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.html

Manage your membership and payments | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

Update the credit card for your Creative Cloud account

https://helpx.adobe.com/creative-cloud/kb/change-account-payment.html

Print a payment receipt or invoice | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/print-creative-cloud-receipt.html

R

Raduan2202951664hn

Participant

i hav e been charged twice for the same srvice

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John T Smith

Community Expert

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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John T Smith

Community Expert

Also, you NEVER post personal information in a public forum

If you have a payment problem and Ned's links don't allow you to fix the problem on your own, you must contact Adobe

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730