Skip to main content
Participant
May 3, 2020
Question

My Photoshop And All Software Not Run

  • May 3, 2020
  • 1 reply
  • 344 views

hello (My English Not Parfect)

 

today My Photoshop Not Run And Show Problem (Below)

 

(Personal Accounts are not supported. Continue with a Company or School Account to access the service)

 

please Solve My Problem

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
May 3, 2020

1. Open Creative Cloud Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."

3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with the ID and password your school told you to use.

 

Post back if you need more help.

 

Nancy O'Shea— Product User & Community Expert