My Photoshop Elements 9.0 Serial Number

Question

I just installed my Photoshop Elements 9.0 using the serial number for the apps I had on my old (crashed) computer. No problems.

Now, I have to backup and restore my whole system because of a Windows problem. Before I do that, I tried to go on line and write down my product serial number. But The Adobe ID web site will not show me my products! Is it not working now? Is there some way I can find my product serial number on my laptop instead?

Thanks

kglad · Accepted Answer

you have 3 ways to recover a serial number that you once had:

1. if you purchased from or registered with adobe (automatically done with cs6):,

a. you can check your account, https://accounts.adobe.com

b. you can check with adobe support* (be prepared to give the email address used when registering purchasing)

2. if your adobe program is installed on another computer you can recover its serial number from that computer, (win:) http://www.belarc.com/free_download.html, (mac:) https://mac-product-key-finder.com/

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

*

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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