My Photoshop is not showing up on my account anymore

Question

I am unable to find my Photoshop CS5 digital copy on my account anymore. I'm not sure why it would expire or something, I should have been able to install it at least one more time before having to purchase it again. I purchased it in 2011. Yeah, its old, but my laptop that had it on it got jacked...so I haven't had the need to re-install until now.

Ned Murphy · Answer

You are not limited to how many times you can download and install your software. The limit is the number of machines you can have it activated on (2 allowed). You do not have to purchase your software again (ever)... though it is not for sale anyways thru Adobe even if you needed to.

You can download thru the pages linked below...

CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.

Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.

CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded