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Dsupencheck
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February 18, 2014
Answered

my serial number for adobe photoshop elements 12 and premiere elements 12 does not work

  • February 18, 2014
  • 1 reply
  • 846 views

My serial number for adobe photoshop elements 12 and premiere elements 12 does not work.  On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9.  I have purchased those products in the past, but just recently upgraded to elements 12.  I can use the the photoshop organizer, but can't open the photoshop editor.

    This topic has been closed for replies.
    Correct answer Ned Murphy

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.


    Here is a link to a page with options to help make contact:


    http://www.adobe.com/support/download-install/supportinfo/

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    February 18, 2014

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.


    Here is a link to a page with options to help make contact:


    http://www.adobe.com/support/download-install/supportinfo/

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