my serial number is revoked. how do i fix this?

Forum|Forum|10 years ago
December 8, 2015
1 reply
794 views

reinstalling Acrobat XI Pro and the serial number has been revoked. please help

This topic has been closed for replies.

kglad

Community Expert

contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

M

McGee2017

Participant

This is of no use. After waiting over 30 minutes on the chat line and explaining the situation, the rep confirmed my serial number was revoked and signed off without giving me a chance to respond. Back to square one.

I registered the product when I bought it and have been using it for four years. Suddenly it is revoked, with no explanation. ABSURD!

Adobe's way to get more money. I bought a legitimate license and should not be forced into a subscription. Besides I cannot always connect to the internet when I need to use this program.

How about all of these complaints get together and file a class action suit.

kglad

Community Expert

how do you know you bought a legit license?

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