Skip to main content
Heidi38
Participant
February 27, 2015
Answered

My serialnumber is not accepted when I want to upgrade

  • February 27, 2015
  • 1 reply
  • 135 views

Hello!

I try to Upgrade my Master Collection 6. I need this Upgrade today. When I put in my serialnumber, it is not acceptet.

I have 2 Adobe user id, and i tried both.

    This topic has been closed for replies.
    Correct answer Heidi38

    Believes message was that Serial number was not accepted. But I found another solution and has been updated programs.

    1 reply

    Ned Murphy
    Legend
    February 27, 2015

    What message are you getting that causes you to say the serial number is not accepted?

    Heidi38
    Heidi38AuthorCorrect answer
    Participant
    February 27, 2015

    Believes message was that Serial number was not accepted. But I found another solution and has been updated programs.