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christiaanw48810598
christiaanw48810598
Participant
January 10, 2017
Answered

my serienummer from lightroom 4 doesn't work by upgrade to 6, what to do???

  • January 10, 2017
  • 3 replies
  • 253 views

Hello I have download LR6 and Adobe ask my serie nummer.

It doesn't work what todo??

This topic has been closed for replies.
Correct answer Atul_Saini

Hi Christiaanw48810598,

In addition to what @John%20T%20Smith and @kglad said, I would request you to check this link in order to serialize Adobe Photoshop Lightroom 6:- https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom-6.html​

As you are upgrading from Lightroom 4, you may want to check this link:- Error: "This serial number is not for a qualifying product" | Adobe Creative Suite​ to make sure your upgrade procedure is smooth.

If you are facing challenges with serial number, please refer this link:- Error: "The serial number is not valid for this product" | Adobe Creative Suite

Please feel free to update this discussion in case you need further assistance.

Thanks.

3 replies

Atul_Saini
Atul_SainiCorrect answer
Legend
January 13, 2017

Hi Christiaanw48810598,

In addition to what @John%20T%20Smith and @kglad said, I would request you to check this link in order to serialize Adobe Photoshop Lightroom 6:- https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom-6.html​

As you are upgrading from Lightroom 4, you may want to check this link:- Error: "This serial number is not for a qualifying product" | Adobe Creative Suite​ to make sure your upgrade procedure is smooth.

If you are facing challenges with serial number, please refer this link:- Error: "The serial number is not valid for this product" | Adobe Creative Suite

Please feel free to update this discussion in case you need further assistance.

Thanks.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 10, 2017

>download LR6 and Adobe ask my serie nummer

You do, of course, have to BUY Lightroom 6... you can't just download a newer version and use an old serial number

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 10, 2017

when you start your lr 6 installing you will be prompted for your l6 serial number.  after entering that you will be prompted via dropdown to select a qualifying upgrade (apparently lr 4 in your case) and then you will enter your lr 4 serial number.

enter the correct number at the correct time and installation should proceed.

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