My subscription has ended but I can't renew because It says that I'm already subscribed

This happens every year to me when my AUTO-renewal comes up! Adobe deactivates my subscription at the stroke of midnight, yet there's no way to sign-in and renew manually....because it always sees that you already have an active subscription. You have to wait until they process your payment (we are c/c auto) and then I'm allowed full access again, but it takes 2-3 days!!! Maddening. I even had Adobe support online and could not convince them that it wasn't my computer, wasn't my install, wasn't my file.....it's an ADOBE ISSUE.

Subscriptions are renewed atomatically if not cancelled. Student subscriptions can only be taken on an annual basis, but may be paid month per month.

As this is a promo for the first year, is it possible that you try to renew the subscription at the same promo price?

Did you receive some kind of notice indicating your subscription ended?  Normally subscription renew automatically, so you should only have to worry about cancelling when you no longer want the subscription to renew.

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

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