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sfrvtma
Participant
January 20, 2019
Question

My trial for Photoshop CC ended a split-second after pressing "Try Out"

  • January 20, 2019
  • 1 reply
  • 141 views

I downloaded Photoshop CC and when I started it, it didn't load; so I went to the CC app and it said: "Try Out". That was probably why it didn't load. Anyway, the moment I pressed the button, some orange text appeared and it said "Trial Expired". The trial is supposed to be 7 days IIRC, and even if not, 0.25 seconds isn't remotely enough.

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1 reply

kglad
Community Expert
Community Expert
January 20, 2019

there's nothing easy (eg, you can reformat your hd, reinstall your os and then start a trial) that you can do to correct that on the problematic computer.  you can start a trial on another computer.

here's more info (that may or may not be helpful), https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html